Terms

TERMS & CONDITIONS of USE

Revised May 8th, 2020

CAREFULLY READ AND UNDERSTAND THE TERMS & CONDITIONS BELOW BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE

These Terms and Conditions (“Agreement”) constitute a binding written agreement between you the individual, company or organization (“you” “your” or “Customer”) , and our website its affiliated entities (collectively “Company”, “we”, or “us”). By ordering, accessing, using or purchasing Cialix (“Product”) through this website or related websites (collectively the “Website”), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product. The right to use any product or service you purchase from us is personal to you and is not transferable to any other person or entity. We reserve the right to make changes to the Sites, policies, and to this Agreement at any time and without notice. YOU SHOULD PRINT A COPY OF THIS AGREEMENT AND CHECK BACK FREQUENTLY FOR UPDATES. Your continued use of our Sites or of any purchased product or service following any future amendment constitutes your acceptance of any modified terms. If you have any questions regarding these terms, please contact Customer Care at (844) 946-0276.

Legal Health Disclaimers

Any weight loss product purchased should be used under a doctor’s direction only, and always with appropriate diet and exercise. Diet supplements alone cannot guarantee weight loss if not combined with diet and exercise.

Statements made by Company have not been evaluated by the food and drug administration. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions.

The information presented on this Site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner.

The FDA does not evaluate or test herbs.

If any individual should use the information presented on this Site without a licensed medical practitioner’s approval, that individual will be diagnosing for him or herself.

Consent to Future Contact

By providing your telephone number, you expressly authorized us to call you or send you recorded messages or texts about our products and services and to service your account, using automated technology to the telephone/cellular number you entered. You understand that you are not required to give such consent as a condition of any purchase. You consent and agree that your use of a key pad, mouse or other device to select an item, button, icon, checkbox, to enter text, or to perform a similar act/action, while using our Sites, for the purpose of accessing or making any transactions regarding any agreement, acknowledgment, consent, terms, disclosures or conditions, constitutes your signature, including without limitation of the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 (the “E-Sign Act”) acceptance and agreement as if actually signed by you in writing. Be advised that all activity and IP address information is being monitored.

As disclosed in our website materials, by providing your telephone number to us, you agree to receive customer service and marketing calls, including through the possible use of an automatic telephone dialing system, prerecorded and text messages, from us and our agents and affiliates, at the telephone/cellular number you provide to us, which you certify is your own number. You are not required to consent to any marketing in order to purchase and you may opt-out of our marketing at any time.

Purchase Option

Single item purchases are $69.99 (USD) and subject to our discounted shipping and handling charges of $4.99 (USD) for standard shipping or $6.99 (USD) for expedited shipping and handling and $12.99 for FedEx 2nd day.

Bonus Offers:

Buy one (1) (1-month supply)

Buy two (2), get one (1) free (3-month supply)

Buy three (3), get two (2) free (5-month supply)

These offers includes enrollment into the members only monthly replenishment program which will provide a fresh new 30-day supply every 30 days at the low monthly price of $29.99 plus shipping & handling of $4.99. Please refer to the 30-day return policy for special guidelines regarding returns on these offers. Bonus offers are subject to our discounted shipping and handling charges of $4.99 (USD) for standard shipping or $6.99 (USD) for expedited shipping and handling or $12.99 for FedEx 2nd day.

30-Day Return Policy

We take great pride in the quality of the products we offer, and your satisfaction is our ultimate goal. In the event you need to return an item to us, you have thirty (30) days from the initial date of purchase to request a Return Merchandise Authorization (RMA) and return the product to our warehouse for a refund. In order to process a refund, all returns must be pre-approved and assigned a return merchandise authorization (RMA) number. product returned without prior authorization (return to sender) will forfeit refund.

Products marked Return to Sender are not eligible for refunds

Customer is responsible for all return shipping costs and tracking of package.

We assess a $5.00 (USD) restocking fee per unit on all returns. This fee will be deducted from the refund issued. Once our warehouse has received the returned package, you will be issued a refund. Your refund will be credited back to the same credit card used to make the purchase. Refunds are processed within 48 hours although may take up to 7-10 business days to show in your statement, depending on the speed of your bank.

Shipping and handling charges are non-refundable

For refunds on Bonus Offers, all items are required to be returned. If all items in the order fail to be returned, the value of the free or bonus product will be deducted from any refund issued.

We reserve the right to refuse a refund to any customer who repeatedly requests refunds, or who in our judgment, requests a refund in bad faith.

It is strongly suggested that the customer obtains shipping insurance and a tracking number on their return shipment as we will not be responsible for packages that fail to arrive back to the return address provided.

Contact Customer Care for an RMA Request at (844) 946-0276 or support@buycialix.com.

RMA Returns

Cialix
PO Box 13009
Scottsdale, AZ 85267

Damaged or Incorrect items

  • If your order arrives damaged, or you receive the wrong item, please call our Customer Service Department at (844) 946-0276 within 24 hours and our customer support center will assist you.
  • We ask that you do not dispose of any damaged products until you contact the Customer Service Department for instructions, as we may require the return of the damaged goods.
  • In the event of a damaged order, we will ship a replacement order promptly.
  • If you have ordered incorrectly, we will ship the correct item once we have received the return of the incorrect product.
  • All damaged orders must be reported within five (3) business days of delivery.

Damaged orders not reported within five (3) business days of delivery confirmation cannot be adjusted or credited.

Exclusive Loyalty Promotions

We offer exclusive loyalty promotions to returning customers which change from time to time and may be free products, discounted products, free shipping, etc. Loyalty promotions will be emailed to the email on file and available to be used with your next purchases! You can use the coupon code for your loyalty discount, or you can also directly apply it by using it for another product of your choice by choosing a product and using the purchase link to order and apply your loyalty discount to your purchase!

Contact Customer Care at (844) 946-0276 for additional questions regarding purchase types.

Shipping

Within the continental United States, we ship First Class mail. Shipping time is estimated to be between 2-4 business days for arrival (excluding weekends and holidays). International orders are shipped International Priority Airmail and may take 5-7 business days except for unexpected customs delays which we cannot be held responsible for.

Cancellation Policy

Due to the high volume of orders we receive, we will be unable to stop an order after submitted. PLEASE ORDER CAREFULLY. On time delivery of your product is extremely important to us, therefore we have streamlined our ordering process and your order will immediately be sent to processing and then shipped. Due to our streamlined process we do NOT ALLOW cancellations after an order has been placed, except where required by law or otherwise allowed herein. Once an order has been submitted, your credit card will be charged and, in the event, that you choose to cancel your order you will be required to follow the RMA Cancellation Policies.

Reversals and Chargebacks

We consider chargebacks and reversals as potential cases of fraudulent use of our services and/or theft of services and as such will be treated. We reserve the right of filing a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity while visiting this website is strictly monitored. All visitors activity while viewing this website is digitally captured by video monitoring as well as the mobile or desktop device ID, a unique identifier specific to the device used while viewing and ordering through our website. The website security also captures all ip address information and all additional information available being monitored and that this information may be used in a civil and/or criminal case(s) against anyone attempting to use this website and or services in a fraudulent manner or theft of services. If a reversal or chargeback claim is filed with the cardholder’s bank, refund requests will be denied by our risk management department to prevent fraudulent activity attempting to obtain multiple refunds

Indemnification

No responsibility is assumed by the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner’s services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on this website. Furthermore, this information is based solely on the traditional and historic use of a given herb, or on clinical trials that are generally not recognized by any US government agency or medical organization.

This information has not been evaluated by the US Food and Drug Administration, nor has it gone through the rigorous double-blind studies required before a product can be deemed truly beneficial or potentially dangerous and prescribed in the treatment of any condition or disease.

Third-Party Sites

The Company Sites contain links to other Sites, resources and advertisers. Company is not responsible for the availability of these external Sites nor does it endorse or is it responsible for the contents, advertising, products or other materials made available on or through such external Sites. Under no circumstances shall Company be held responsible or liable, directly or indirectly, for any loss or damage caused, or alleged to have been caused, to a user in connection with the use of or reliance on any content, goods or services available on such external Sites. You should direct any concerns to such external Site’s administrator or webmaster.

Site Content

Company neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the Sites, nor for any offensive, defamatory or obscene posting made by any user. Under no circumstances will Company be liable for any loss or damage caused by your reliance on information obtained through the content on the Sites. It is your responsibility to evaluate the accuracy, completeness and usefulness of any information, opinion, advice or other content available through the Sites. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content.

Warranties, Limitation on Liability & Indemnification

Except as otherwise provided herein, our products and services are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability or fitness for any particular purpose. Company liability hereunder shall in no event exceed an amount equal to the amount actually paid by you to Company in the month prior to a claim under this section, regardless of the basis for the claim. You understand that this is a significant limitation on your right to sue Company and you should not proceed if you do not agree. You agree to defend, indemnify and hold harmless Company, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use by you of the Sites, including claims by other users of your equipment, access, products or membership. Notwithstanding the foregoing, nothing contained herein shall be construed to limit Company liability for its own negligence except where allowed by law.

Choice of Law, Dispute Resolution

This Agreement shall be governed by and construed according to the laws of the State of Arizona, without giving effect to normal choice-of-law and conflict-of-law principles. The parties agree that a party asserting any claim or dispute regarding this Agreement shall file and litigate such claim/dispute only in a court in Arizona, and only after the parties have first submitted to and engaged in commercial mediation in Arizona. The parties will split the cost of the mediation.

Trademarks

The website content, product names, product lines, website names, promotion and offer names, and all related trade and service marks are and shall remain the exclusive intellectual property of Company. You specifically acknowledge that this Agreement does not confer upon you any interest in or right to use any trademark or service mark of Company or its Affiliates, unless you first receive the prior written consent of Company, which Company may grant or withhold in its sole discretion.